PGA CEO: Less Than 2000 Customers Shut Out Of Ryder Cup Tickets...

We have no way of knowing the numbers, but PGA of America CEO Seth Waugh tells Golfweek’s Roxanna Scott that only 2000 were shut out of 2020 Ryder Cup tickets.

Apparently nearly all of them just happened to take to Twitter to complain.

“We’re thrilled obviously with the reaction of it being sold out to the point where we got overwhelmed with tickets,” he said, while noting the PGA went back and found less than 2,000 customers who were shut out of the online process and delivered their orders.

“I think the reality of anything is mistakes are going to happen, problems are going to come up,” Waugh said. “How you deal with them is what defines you.”

When asked how there was ticket inventory available to fulfill the requests, Waugh joked, “We’ll be a little more crowded now. We created inventory; that was fair. We had clients that did everything right and didn’t get fulfilled.”

This does not address the most common refrain from those scorned by the balky system: why were there already inflated tickets on the resale market offered as an option to those rejected?