"The company representative insisted on charging them a cancellation fee."

You may recall the story of the Kolodjay clan heading to Myrtle Beach for golf, only to have their Spirit Air flight cancelled and a new booking on the doomed U.S. Airways flight 1549.

In an apparent attempt to ensurethat no one ever flies Spirit again, the airline initially insisted on charging Jeff Kolodjay a cancellation fee for the return flight tickets on Spirit that are going on unused. Even though his credit card was still a tad soggy, Spirit didn't budge until word got out. They've since changed their minds...assuming they have them (minds, that is).