"It's more fun being a piñata than commissioner."

Alan Shipnuck pens a brief look at the year and probably earned himself a case of PGA Tour wine for this incredibly kind nod to the Commissioner: 

It's more fun being a piñata than commissioner. Both Tim Finchem and Carolyn Bivens have had brutal years, taking flak from disgruntled players, mystified reporters and angry sponsors. On the bright side, you can chalk a lot of this up to growing pains that are the result of a former boutique sport straining to carve out a bigger place in the sports firmament. Both tours are positioned for big years in '07, though.

To Be Successful...

For those of you in the business world, here's a bit of advice from Carolyn Bivens, talking to the Sun-Sentinel's Randell Mell:

"To be successful, you have to figure out how to maximize the product when it is at its strongest and most competitive,'' Bivens said.

Translation: we need to new screw up this opportunity.

I know I ask this all the time, but does this kind of tortured MBAspeak talk actually impress anyone? 

"These girls have really rocked out on the field"

You don't need to get me a Christmas gift, just more press conferences with the Commissioners. Here's Ms. Bivens speaking at the ADT Championship, played at Trump International...

CAROLYN BIVENS: Thanks, Paul. Good morning. As Paul said, this is a very special week for us. I want to start it off by seeing some folks in the back of the room that need to be thanked. I want to thank the ADT people for making this possible. Thank you. All right. I know that you are looking forward to a fantastic tournament and so are we.

The ADT Championship is the culmination of a lot of hard work and planning by a lot of people. And I think we just lost electricity. I wasn't so much worried about the lights I was worried about the air conditioning. (Laughter.)

Actually, that was Tim Finchem pulling the plug because he heard you were announcing a drug testing program.
It's been a remarkable season on the LPGA Tour and these girls have really rocked out on the field.
Remember, I merely copy and paste this stuff.
Cultural icon and inspiration to the entire nation of Mexico, Lorena Ochoa ended the Webb Sorenstam stranglehold of the Rolex Player of the Year honors by securing the title on Sunday.
Cultural icon?
All of these dramatic finishes, and incredible performances have translated to more fans watching the LPGA and its stars than ever before.

Our cable viewership is up 59 percent from 2005. Let me say that one more time, 59 percent from 2005.
Nice touch repeating that. Really strong on the emphasis. Gosh she's good.
So you combine the financial gains with our increases in popularity, the LPGA.com traffic, attendance numbers and television viewership, and it's easy to see that the LPGA has made incredible strides and we're all celebrating those successes. I'm very proud of what has been accomplished by the members of the staff of the LPGA year over year. The road wasn't without some bumps. That's one way to characterize them, along the way. But we came into this knowing that change wasn't easy. So we kept our eyes straight ahead, and we kept our direction.
Work those metaphors!
But the LPGA senior staff and I have spent a great majority of the last two months working into 2008, 2009 and 2010. What we will be in three years is not what we were last season. And not what we're going to look like this time next year. But that's the point. We have to continue to evolve.

To that end, I want to announce that with the beginning of the 2008 season, the LPGA will institute a drug testing policy for participants in the LPGA Tour.
Talk about a rally killer!
Over the next year we'll work to establish the LPGA's policy with the National Center for Drug Free Sport. This is going to be an aim to implement the program at the beginning of the season in 2008.
Oooo...a partnership. Not only is she doing testing, but joining up with a fully branded feel good organization. Take that Tim!
We have the most talented and marketable trend setting group of athletes that a sport could ask for. And we're providing value for the rest of the world, and we're beginning to benefit from a product that's turning in a great return on investment and the best is yet to come.
Wow, not a single paragraph of MBAspeak and then that. She was doing so well too!
I want to thank you for your time and attention, and I'm going to turn the podium over to Zayra, and then we are going to go to Chris for the 2007 schedule. Zayra, CEO, Duramed Futures Tour.

ZAYRA CALDERON: I don't have to adjust the mic. I think I'm about an inch taller than Carolyn, that's about it.

Good morning, ladies and gentlemen, and thank you for the opportunity. Have you thought about what happened to that All American collegiate player before you saw her again after college who played on the LPGA? Where was she?

Not really.
I have the answer of course. She was playing one or two seasons maybe even three on the Duramed Futures Tour, getting ready to win, getting ready to kick in the door of the LPGA. Our mission has remained the same for over 25 years, to provide the best professional women golfers from around the world, the optimum environment to get ready to move on for a career on the LPGA.
That's great. Time to hit the fast forward button.
The strategic plan basically aims at aligning the Duramed Futures Tour, in all aspects of our business, with the LPGA.

We realize that we must have shared values and objectives so that we can make the transition for our players onto the LPGA seem less. We also realize that collaborating with one another will only reinforce our position in professional women's golf and it will help both organizations increase our market share. We want more fans. We want more tournaments. We want more sponsors. We want more money and together we can do that better. Aligning with the LPGA will also allow the two organizations to capitalize on the synergies that are obvious to both organizations. So we have a plan that begins 2007.

Hmmmm...what's it going to be? A move to bigger markets? Maybe a fourball event with LPGAers and Futures players?

Oh what was I thinking. It's been a while since we've talked about you know what...
We will embark on the National Branding Campaign.
Nice touch putting it in caps. Okay, time for Chris Higgs to talk about the schedule... 
We will see the debut of three previously announced tournaments. The NW Arkansas LPGA Classic, the Navistar LPGA Classic, and the Ginn Tribute hosted by Annika Sorenstam.

Women's professional golf will enjoy a history making stop at St. Andrews when the Weetabix Women's British Open is held on the old course.

As many of you will recall, this was announced at the inaugural World Congress of Women's golf. And since that time, this day and this event has been eagerly anticipated by all of the players, the fans and the media. I think all eyes will be on those who have seen the history of the old course and wondering what will they do on the Road Hole. Will they make the failed mistake and use the wedge when they should have used the putter?
Jeese I know the gals are hitting it a long way, but wedges and putters into the Road green? Maybe that drug testing needs to start sooner.
PAUL ROVNAK: Thank you, Chris. I would like to welcome back Commissioner Bivens to the podium for any questions you might have for her or any of our speakers.

Q. Carolyn, what's your biggest achievement you think this your first full year and biggest regret, if there is one thing you can change? Is the ShopRite (LPGA Classic) still a possibility for that May 17th through 20th?

CAROLYN BIVENS: No, the ShopRite (LPGA Classic) is not a possibility for May 17th.

The biggest accomplishment? The biggest accomplishment is that we put a really good foundation on top of this great organization to be able to conduct business as business going forward. It wasn't easy. And as I said earlier, the road wasn't always smooth. But we now are positioned to being able to do business with title sponsors existing as well as new. So we made some major moves there.

I think you will begin to see some of the things that the staff, and the board of directors, particularly the Executive Committee. Heather, the out going president of the Executive Committee and member of the board of directors. Heather and the Executive Committee have been terrific this year.
Oh boy, starting to get a little fragmented here. Is that air conditioning on?
One of our goals that I feel very good about is we opened things up in every one of the player meetings. What we've tried to do, this is a member owned association. We want the members to understand more about this business that they own. I talk about them as being our shareholders. So where the money comes from, how it's made, where it goes, what are the priorities, all players, but beginning with the Executive Committee but with the help of the staff we made great progress in that this year. I feel terrific about that.

What do I regret? I regret having to call my mom and dad so many times and say don't open the newspaper today, you're not going to like it. (Laughter). And I'm going to leave it there.
Nice, a little family values touch there.
As you all know, I come from a business background. We do a lot of scenario planning going forward. I'm used to that. We also do a lot of critiquing. After every event that I've been part of in my career, part of the process is to sit down soon after and look back and say, what could you have done differently? If you knew then what you knew now, what would you do differently? And I have yet to participate in anything that was perfect, or anything that I wouldn't have done differently based on the learning that I got going through it. And I put this year under that heading as well.
Based on the learning that I got going through it? Hmmm...looks like someone needs to ask if maybe skipping English 101 wasn't such a hot idea.
Q. Carolyn, I want to ask you, there were issues with the Tournament Owners Association, I know you met with them Monday or Tuesday earlier this week, and there were issues over sanctioning fees. If I look at this right, outside of the four tournaments that you lost, it would appear that everybody renewed, so there must have been some resolution with the sanctioning fees. Can you address the sanctioning fee issue and how that was resolved?
CAROLYN BIVENS: The sanctioning fee was actually resolved back in January, you wouldn't have necessarily known it from the media reports.
I think that was a zinger! 
Q. How fitting is it that the first million dollar paycheck is on Donald Trump's course?CAROLYN BIVENS: It makes it a lot more fun, doesn't it?

Oh it does, especially if one of the inmates at the nearby prison can be heard heckling a player coming down the stretch.

 I don't know if you were out there. We got buzzed by the Donald Trump's airplane. Donald has been terrific for the LPGA. He has been a long time supporter. He is very supportive of women overall, and we're very appreciative of the support that he's given to the LPGA.

Yes he is a supporter of women. Ivana, Marla and...right.

Q. How badly do you want the final putt on 18 to be for a million bucks?
CAROLYN BIVENS: How bad do I want the final putt? I'd love to see a playoff.

You go!

"They will say it was a major turning point for us."

Craig Dolch talks to Carolyn Bivens about her eventful year and she offers a few keepers...

"We can now see the light at the end of the tunnel and be certain it's not an oncoming train," Bivens said during a phone conversation last week. "A few months ago, we weren't so sure."
Nice metaphor usage, I give it 6 on the Finchem scale. No, make it an 8 for the first show of humility by the Commissioner.
"The way we operated before isn't going to get us where we want to go," Bivens said. "A lot of major, successful companies are finding out their business models are no longer working. The LPGA was in the same situation the PGA Tour was 20 years ago and the NBA was 10 years ago - we have a good slate of stars, and we have a chance to maximize our product and turn it into a business. That's never easy."

Eh, not very fresh, make that a 5.

"Some of the media and our partners tried to make this year about me, but it really wasn't about me," Bivens said. "I hope our partners, supporters and detractors understand we're not being capricious or arrogant or cocky in what we do. What we are is confident.

"I hope when people look back on this year, they will say it was a major turning point for us."

Capricious gives that a 7.

Meanwhile Adam Shupak at Golfweek analyzes the 2007 schedule, which produces this discussion of Bivens' uh, confidence.

 "We agree with what she's trying to do to change the business model of the LPGA," says TOA chairman Jack Benjamin. "It's the tactics that we are concerned about."

 Counters Bivens: "We're trying to operate more as a 2006 business, which means we operate with signed contracts. That's the way title sponsors like to operate. Frankly, that's the way most businesses operate."

IM'ing With The Commissioners III

My NSA sources have been tied up with the elections and all, but they did forward this IM exchange between Commissioner Tim Finchem and Carolyn Bivens yesterday. Previous exchanges between these two can be read here and here.

twfPGATour©: Carolyn. Are you there?

DaBrandLady: sup twf?

twfPGATour©: Oh doing fine here, I suppose.

DaBrandLady: yeah I saw the brand resurgence took a hit last week.

twfPGATour©: Yes, lots of surprises last week at the TOUR Championship Presented by Coca Cola. First Pernice, then Azinger. I'm still shocked by their tone toward me.

DaBrandLady: oh I was thinking of tiger and phil not playing.

twfPGATour©: Right, well that too. Though we feel that their absence only reinforces the coalescence of the 2007 platform as both a coterminous and real brand force that alleviates certain scheduling permutations.

DaBrandLady: can i use that line?

twfPGATour©: I'll have to check with our legal people.

DaBrandLady:well i'd like to because i have to deal with press about annika and karrie skipping the tournament of champions.

twfPGATour©: Oh? When is that?

DaBrandLady: actually it's this week.

twfPGATour©: Right, of course. Is Wie playing?

DaBrandLady: it's the tournament of champions tim!

twfPGATour©: And she hasn't won yet, correct? 

DaBrandLady: uh no, tim

twfPGATour©: Sorry, I haven't been keeping up.  It's been hectic around here. I had to hire Ross Berlin back. Tough negotiation that was. But I kept him under $500,000 for the first year. The Viking people, our new sponsors in Mississippi, kicked in a new range for the house we're putting him up in.

DaBrandLady: wow, poor ross. even I make $500,000, which isn't much, but  enough to make the board think twice about buying out the last two years of my contract! lololololol :):):):)

twfPGATour©: Say Carolyn, I was actually Instant Messaging for a reason.

DaBrandLady: and that was?

twfPGATour©: Well I don't know if you heard Azinger's attack on my personal and business brands last Thursday during the ESPN on ABC telecast on ESPN? Or wait, that was just ESPN on ESPN. Anyhow, he suggested we needed to hire a personal branding coach for the players.

DaBrandLady: hey, i can finally help you!

twfPGATour©: My thought exactly. You signed someone earlier this year?

DaBrandLady: oh person-centered branding is great. best of all they're in beverly hills, so maybe you and susie can get a weekend trip to rodeo drive out of it.

twfPGATour©: Right. Well, I'm not sure Susie and I would use them for our own branding work. But for the players, perhaps. We've had great success with our recent branding campaign.

DaBrandLady: yes i've seen those ads where chad campbell takes pride in being totally uninteresting. very nice positioning with the red state 50-79 pickup truck driving demo.

twfPGATour©: Yes, we're very pleased with those spots, Chad comes off so non-threatening and pathetic, I mean, sympathetic. But I still think we can do more, as much as I hate to give Azinger any credit. Especially since he had trouble finding his shaver last week. I wonder what a brand coach would say about that?

DaBrandLady: well tim, i'm proud of you for reaching out like this. player branding is really the future of our world. tailoring a brand focused campaign will do wonders for your metrics.

twfPGATour©: Well thanks for emailing that information Carolyn. And give my best to, to, uh...

DaBrandLady: he says hi back!

twfPGATour©: Bye.

DaBrandLady: bye! :):):):)
 

ShopRite Calls It Quits

Maybe I've gotten so used to tap-dancing in press releases, but it seems like this on announcing the end of the LPGA's ShopRite event (background here and here) is unusually blunt but informative:

Northfield, NJ -- The Atlantic City LPG Benefit Association today announced that it has been forced to cease operation of the ShopRite LPGA Classic, one of the longest-running events on the LPGA Tour. Tournament chairman Larry Harrison issued the following statement:

“It is with great sadness and profound regret that we take this step to discontinue the tournament, however, we were left with no choice but to do so. In July, the LPGA commissioner notified us that they were awarding our date on the Tour schedule to another tournament despite a commitment from the previous Tour leadership that our date would remain intact through at least 2008. Since that time, we have attempted to negotiate a workable date and a new contract with the LPGA, to no avail.

“In effect, there has been no true negotiation with the Tour, and no direct communication with the Tour commissioner or her staff throughout this process. Rather, the Tour, through its outside legal counsel, has simply offered a few undesirable and/or unworkable dates, of which only one was even remotely acceptable.

“During the period of time when we were working to resolve the scheduling issues, we also attempted to negotiate a new contract with the LPGA, contingent upon reaching an agreement on a new date. Again, there was no meaningful negotiation, only a ‘take it or leave it’ proposition on the part of the LPGA. To make matters worse, the LPGA imposed unrealistic deadlines for execution of the agreement and showed no willingness to try to resolve issues surrounding the contract, all of which would have made it exceedingly difficult, if not impossible, to succeed going forward. In the end, and mindful of the best interests of our beneficiaries, we could not proceed with the unfavorable terms put forth by the LPGA.

“As a result, despite a 21-year record of enormous success, a total outlay of more than $16 million in purses to LPGA players, and charitable donations totaling more than $12 million to scores of worthy non-profit organizations, we find ourselves in a position whereby it is no longer feasible for us to continue with this event.

“The untenable circumstance we are confronted with was created by the leadership of the Tour, their decision to rescind our date and their unwillingness to negotiate in good faith on an alternative date and a contract.

“This is an outcome that we desperately hoped could be avoided, but, in the final analysis, it was made necessary by the decisions and actions on the part of the LPGA leadership.

“We remain deeply proud of the significant contribution we have made to the growth, success and stability of the LPGA Tour over the past 21 years, and the sizable impact we have had on so many worthy non-profit organizations. It is truly sad and unfortunate that our region has lost a high profile, world class sporting event, and that these charities will no longer be able to count on our funding.”

I'd make a joke, but this is so pathetic that there is nothing to say.

Well, actually, reader Tom, who sent this in, did point out that this, coupled with the demise of the HSBC Women's World Match Play (played at Hamilton Farm in NJ and the Sybase Classic at Wykagyl, means that under The Brand Lady's watch, the LPGA has gone from three significant events in the world's largest media market to maybe, just maybe one if the match play sticks around.

"I wish the (media) photographic contract had not been expiring"

Carolyn Bivens, talking to Larry Bohannan about what surely keeps Tim Finchem up at night too:

"What I didn't know and what I certainly would not have chosen was for there to be the volume of issues," Bivens said Wednesday at Bighorn Golf Club, site of this week's Samsung World Championship. "I wish there hadn't been 11 tournament contracts that were due to be renewed. I wish the (media) photographic contract had not been expiring and had to be addressed."
Yep, I'm sure all commissioner's lie awake at night wondering, "what are we going to do about this photographic contract?"

And this is interesting:
On some tournaments leaving the tour after this season: Bivens said tournaments left for various reasons, including changing business climates, changes in marketing and, in some cases, changes that would have been required for renewal by the tour. "That's part of the cycle. There were 11 of them up for renewal. One of the tournaments (in Las Vegas) we chose very quietly not to renew. It hadn't been a very popular tournament."

Uh, now as an outsider, I didn't know that the LPGA was in such demand that you could just "quietly" not renew an event because it wasn't "very popular."

Reforming the Advisory Council

It's kind of fun to see who Carolyn Bivens has surrounded herself with after reforming the "Commissioner's Advisory Council."

The new council is comprised of 22 individuals from the corporate, academic, political, philanthropic and cultural arenas and is co-chaired by Bivens and Charles S. Mechem, Jr., the commissioner emeritus of the LPGA.

The council convened for the first time in early September and will continue to meet periodically each year. Its role is to provide expertise and guidance in all aspects of the LPGA's business, while also serving as a sounding board as the LPGA continues to grow and evolve. Members will offer expert counsel and insight in their respective areas and will assist Commissioner Bivens and her staff in optimizing opportunities for the LPGA's future growth and long-term success.

Among the members of the council are Edwin L. Artzt, retired chairman and CEO of the Procter & Gamble Company; Alice Dye, golf course architect; Frank J. Fahrenkopf Jr., president and CEO of the American Gaming Association; Nancy Lopez, LPGA Tour and World Golf Halls of Fame member; Steve Mona, CEO of the Golf Course Superintendents Association of America; Susan Neely, president and CEO of the American Beverage Association; and Sheila Tate, vice chairman of Powell Tate/Weber Shandwick.

Powell-Tate surfaces again! These lobbyists pop up everywhere: as USGA media consultants, PGA Tour lobbyists...wow, they must be good.

Well, unless they're the ones who suggested that Walter Driver do that ESPN.com live chat.

Another Brand Moment

_41078155_kiran270.jpgJeff Shelley reports the latest Carolyn Bivens magical mystery move:

Her most recent questionable action came when she recently denied a request by 17-year-old Kiran Matharu to attend the LPGA’s Q School, which starts on the 19th.   

In her letter of denial, sent to Matharu via email on September 9th, Bivens wrote: “I do not believe your record in professional golf competitions demonstrates you can compete at the highest level of women’s professional golf at this time . . . I recommend you apply to qualify for the Duramed Futures Tour, ‘The Official Developmental Tour of the LPGA.’ “    

What the heck is Duramed anyway? Ah wait, that's branding because I asked what Duramed is! God she's good.

Well, this doesn't make her sound so good: 

Of all the Q School applicants this year, Matharu might actually be among the most qualified. She’s the reigning Ladies English Amateur champion, was a member of Great Britain and Ireland’s Curtis Cup team that competed last month at Bandon Dunes, and placed 15th in her first professional event. In addition, the young Englishwoman is a two-time Faldo Series Girls champion.    

Yorkshire-born Matharu started golf at the age of 11 and has been an outstanding player ever since. She’s the only British Asian female golfer, has an engaging personality and was named twice as Leeds Sports Performer of the Year – in 2003 and 2004. Earlier this year she was named “Female Junior Sports Personality of the Year” at the Sony Entertainment Television Sports Personality of the Year awards for British Asians.    

Of Matharu’s future, Nick Faldo said, “I’ve worked with Kiran for nearly three years now and in that time she has certainly proved that she has the potential to succeed on the big stage. Kiran combines a great game with a steady nerve and I’m confident that, with a little more experience, she will be in a position to challenge for the very highest honors that the ladies game has to offer.”    

After the Curtis Cup, Matharu turned professional with a plus-4 handicap, the lowest of any female golfer in the UK. She made the cut and finished 15th in The Wales Ladies Championship, her first professional tournament.    

And Now A Word From Our Sponsor...

Thanks to LPGA Fan for noticing the not-so-subtle message posted on the now defunct Takefuji Classic's website:

To all our Volunteers, Media, Sponsors and Spectators:

Thank you all for the support, time and effort you gave to help make the LPGA Takefuji Classic such a success during the last four years.

We regret to inform you that the new Commissioner of the LPGA does not feel Las Vegas is a good market for the tour and we will not be continuing the tournament.

We enjoyed working with you and wish you all the best.

Leaving The Atlanta Market...

From Stan Awtrey's AJC story on the demise of the LPGA event in Atlanta:

LPGA commissioner Carolyn Bivens was traveling and could not be reached. In a prepared statement she said, "While we regret the cancellation of the event, one of the stops on the LPGA Tour hosted by the revered Hall of Fame athlete, Nancy Lopez, on behalf of the entire LPGA organization, let me thank the tournament staff, volunteers and the Atlanta community for their hard work and support throughout the years. The LPGA will look forward to returning to the Atlanta market in the future."

I know this is getting pretty picky, but why can't she just say we're looking forward to returning to Atlanta soon? Why does it have to be the "Atlanta market?" That impresses no one and only reminds the people of Atlanta that they're viewed as a market instead of golf fans.

Bivens: "If I’m overshooting, then the marketplace won’t replace tournaments...there will be a new commissioner"

Thanks to LPGA Fan for the latest warm-fuzzies from Carolyn Bivens, who surely must be finding herself courted by several Fortune 500 companies by now.

Rob Oller writes in The Columbus Dispatch:

Bivens, in just more than one year, has encouraged players and frustrated the Tournament Owners Association with her fresh ideas on what the LPGA business model should be. Her view is that the tour needs to start acting like it belongs with the "big boys" of sports — football, baseball basketball, PGA Tour — and part of the plan includes providing health benefits to the players and increasing their retirement fund.

It also means asking tournaments, such as the Wendy’s Championship for Children, to dig deeper into their pockets to invest in the tour’s growth and also help defray costs that the tour has paid for years. For example, the tour is planning to require tournaments to pay for the electronic scoreboards that dot courses. Currently, the Tour splits those costs (about $30,000 each) with the sites.

"The status quo gets the LPGA less than an acceptable marketing budget," Bivens said yesterday at Tartan Fields Golf Club.

Just think of a world without "These Girls Rock" posters. See why charity must suffer?

Tournament directors who wonder how they will raise the additional money need to look around, Bivens said.

"It’s no different than any other corporation or private citizen," she said. "You figure out your salary is X, your expenses are Y. If you’ve got a mortgage that the interest rate is going up next year, you’ve got to figure out … do you take an extra job? It’s life."

Or maybe death, if you happen to be a tournament organizer.

"I think (Bivens) wants to raise the standard of operating practices, which is great. We should all challenge ourselves to be better," Wendy’s tournament director Kip Eriksen said. "I look at that (issue) a little different from the ($100,000) funding request."

Eriksen, who is a member of the Tournament Owners Association, said the owners want a clearer picture of what Bivens’ proposals will look like and how they will affect their tournaments.

"What is the return for us on the incremental investment," he said. "The tour will get better. What does that mean? How does that translate to the Wendy’s Championship? "

Eriksen also thinks he knows how sponsors will react when tournaments approach them for more money.

"They’re going to say, ‘What do we get in return?’ " he said.

And if Bivens is wrong and is aiming too high?

"If I’m overshooting, then the marketplace won’t replace tournaments. There won’t be more sponsors and there will be a new commissioner," she said.

You? Overshoot? That's hard to fathom.

Meanwhile, Gordon White in The Pilot lumps Bivens in with Maurice Clarett, Duke lacrosse and everything else he sees that is wrong with sports. Now that's positive branding.

Bivens: Some departed before she even took over!

The Golf Channel's tough questioning of Carolyn Bivens did not quite live up to say, the Ely-Fay debate on the ERC driver (back in the last century when David Fay was concerned about the distance issue!), but did yield this curious question and answer from the LPGA Tour Commissioner: 

BRANDEL CHAMBLEE: Your brief tenure has been plagued by some resignations and at least one dispatch of Barb Trammell. I'm just wondering if you can elaborate a bit about what happened in some of those cases.

CAROLYN BIVENS: Well, first of all, as we all know who work in business, you can't talk about private personnel and human relations issues. So, not going to get into any individual situations. But I will say that any time an administration changes, any time there is change from the top, there will be some who will leave for a variety of reasons. And in some cases it may not be that they have something against the person who is coming in. It may simply be that they've been through a number of changes as different commissioners have come to the organization and they don't want to go through it again. In some cases it may be a disagreement with the direction its headed, and in some cases it's better opportunities. Some of the--I would consider unfair criticism--several of those people left before I even had a chance to make any impact or actually took over the organization.

Uh huh.  

MEDIA ADVISORY: "Bivens Fully Aware That She Will Be Asked Tough Questions"

From The Golf Channel:

LPGA Commissioner Carolyn Bivens to Answer her Critics on Friday’s Sprint Post Game on The Golf Channel

WHO: Carolyn Bivens                      Commissioner, LPGA Tour

Steve Sands                          Sprint Post Game Host
Brian Hewitt                           Sprint Post Game Analyst

WHAT: Carolyn Bivens will appear on Friday’s Sprint Post Game news program on The Golf Channel, following the conclusion of the third round of the Evian Masters.  Fully aware that she will be asked tough questions, Sprint Post Game will provide a forum for Bivens to answer her critics, explain her positions and to defend her record.

Yes, fully aware that they'll be doing something unusual, like actually asking tough questions!
WHEN: Sprint Post Game

Friday, July 28, 9:30 – 10:30 p.m. ET
WHERE:The Golf Channel

This ought to be fun. I mean, to see if The Golf Channel asks tough questions...